Ecommerce fulfillment, or efulfillment is a term that you will see in just about anywhere these days. With online buying becoming a trend in Covid-19, the demand for efulfillment has likewise seen a surge too. People expect their goods to be delivered on time and efficiently, and efulfillment does exactly this. Efulfillment is the integration of technology and warehouse processes to deliver goods to a customer in the most timely manner possible, and they’re mostly provided by third-party logistics (3PL).
Although both warehouse and fulfillment centers fill a specific niche and are distinct from one another, many efulfillment services tend to lump the two together. This is because most businesses tend to prefer a 2-in-1 approach to save themselves the additional cost of having to seek both warehouse and fulfillment centers separately. Efulfillment centers that provide both services are a boon to businesses, as it saves them the need to store and manage their own inventory.
Inventory management and storing stocks are two things, having to pack them and attempting to allocate the necessary space for them to sit in until they’re ready to be shipped off is another. When the business gets overwhelming, you may sometimes find yourself wishing that you didn’t take it upon yourself to do everything. If you do feel that way about your shipments, perhaps it’s time to consider outsourcing fulfillment.
Here’s a scenario. Say you’re currently looking at 2 ecommerce stores that are selling the same item. Store A is selling your item at $17 with a delivery time of 5-7 days, meanwhile Store B is selling it at $20 with a shipment time of 1-2 days. Which one would you go for? Even if Store B is selling the item at a slightly higher price, it would be a no brainer to opt for a cheaper price with a longer delivery time.
Large names like Amazon know that all too well, and offer quicker delivery times with slightly expensive prices being the tradeoff. Yet, this has never stopped Amazon from being at the top of the ecommerce pyramid. Put simply, time is everything and people are willing to pay for that.
Efulfillment centers are a great way to alleviate pressure from businesses who require a helping hand in sorting and managing their inventory. By outsourcing your fulfillment to 3PLs, you are essentially freeing yourself from the menial tasks, which allows you to focus on more pressing matters such as driving business growth.
With a a total of 13 fulfillment hubs and centre across Malaysia, Hisuperpanda provides seamless order fulfillment for small and larger brands. With our proven multichannel fulfillment solutions, you can reach more customers, enhance service levels, and cut costs!